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About The Trust

The Princess Alexandra Hospital NHS Trust was established in April 1995. It is a small to medium size hospital with an annual income of circa £170 million. It comprises 420 general and acute beds and provides a full range of general acute services, including a 24/7 emergency department, an intensive care unit, a maternity unit and a level II neonatal intensive care unit (NICU).

The Trust currently employs over 3,000 staff in a wide range of roles, from front-line patient-care roles including nurses, midwives, doctors, therapists and healthcare assistants, to supporting roles, such as corporate, facilities and estates staff. It operates outpatient and diagnostic services from; the Herts and Essex Hospital, Bishop’s Stortford, St Margaret’s Hospital in Epping and the Cheshunt Community Hospital.

The Trust serves a core population of about 350,000 and is the natural hospital of choice for people living in West Essex and East Hertfordshire, with a core population which is centre on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Its extended catchment area (radius of 11 to 13 miles) incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire, together with the south of the M25 in Essex being potential areas for growth.

Key achievements in 2013/14 included:

  • Completion of the re-configuration of the Emergency Department (ED) to improve and streamline patient care procedures and the addition of the new 20 bed Short Stay Assessment Unit.
  • All rooms in maternity unit now en-suite
  • Improved mortality rate for the Trust
  • Maintaining high quality infection prevention and control
  • An un-announced major inspection by the Care Quality Commission revealed just five minor concerns – all of which we were aware of and already working to improve.
  • More than 75% of staff immunised by the winter flu jab. Previous best: 38%.
  • A significant rise in the number of staff happy to recommend the Trust as a place to work and receive treatment to an above average score of 3.71. The NHS National Staff Survey 2013 asked staff to rank their likelihood of recommending their Trust between 1, low and 5 highly likely. The national average score is 3.68.
  • The key national Friends and Family test score for the Trust – would patients recommend the hospital for their friends and family? – continues to be one of the best in the East of England region with an average score for the year of 80.33. The Department of Health now recommends the Trust as an exemplar of Friends and Family Test performance and operation.